Terms of service

By booking a service, purchasing a membership, or using our website, you agree to these terms.

Service delivery: Miami Auto Lab provides mobile auto detailing services. Results vary based on vehicle condition. Some defects (deep scratches, etched water spots, severe staining, sun damage, oxidation, permanent discoloration) may not be fully correctable.

Access & work area: Customer must provide an accurate service address, access to the vehicle, and a safe work area. If we cannot access the vehicle (locked/no keys, incorrect address, restricted access, vehicle not present, unsafe conditions), the appointment may be treated as a late cancellation/no-show.

Scheduling & arrival window: Appointment times may include an arrival window due to traffic, weather, and job duration. We will communicate delays when possible.

Safety: We reserve the right to refuse or stop service if conditions are unsafe or hazardous materials are present. Additional charges may apply for excessive dirt, pet hair, sand, or heavy staining requiring extra time/materials.

Payments: Payment is due at checkout unless otherwise stated. Memberships renew automatically until manually cancelled.

Limitation of liability: We are not responsible for pre-existing damage or issues caused by prior repairs, wear, or defects. Our liability is limited to the amount paid for the specific service in question.

Weather
Miami Auto Lab is a mobile service and weather conditions can impact service quality and safety. In the event of heavy rain, lightning, storms, flooding, high winds, or any unsafe conditions, we may need to pause, modify, or reschedule your appointment. We will make reasonable efforts to notify you as early as possible and work with you to find the next available time that accommodates both parties. If weather prevents service from being completed as scheduled, any booking deposit or fee remains non-refundable as stated in our Return & Refund Policy. We will do our best to reschedule your appointment or find an alternative solution that works for both parties.